Information We Collect

We collect different types of information depending on how you interact with our platform. Here's what that looks like in practice:

Personal Information You Provide

When you create an account or use our services, you might share:

• Your name and contact details (email address, phone number)
• Business information relevant to budget analysis
• Financial data you upload for deviation tracking
• Payment information when subscribing to premium features
• Communication preferences and feedback you provide

Automatically Collected Information

Like most websites, we automatically gather certain technical information:

• IP address and browser type
• Device information and operating system
• Pages you visit and features you use
• Time spent on different sections of the platform
• Referral sources and navigation patterns

How We Use Your Information

We don't collect data just for the sake of it. Everything we gather serves specific purposes that improve your experience with inxanezlurvexonvia.

We analyse usage patterns to spot where people struggle with our interface. If we notice everyone dropping off at a particular step, that tells us something needs fixing. Your data helps us make those improvements.

Sharing and Disclosure

We don't sell your personal information. Period. That said, we do share data in specific, limited circumstances:

Service Providers

We work with trusted third-party providers who help us operate the platform. These include cloud hosting services, payment processors, and email delivery systems. They only access the information necessary to perform their specific functions and are contractually obligated to protect your data.

Legal Requirements

Sometimes we're legally required to disclose information. This happens when we receive valid legal requests from Australian authorities or need to comply with court orders. We carefully review each request to make sure it's legitimate before sharing anything.

Business Transfers

If inxanezlurvexonvia is acquired or merges with another company, your information would transfer as part of that transaction. We'd notify you beforehand and explain any changes to how your data is handled.

Your Rights Under Australian Privacy Law

The Australian Privacy Principles give you substantial control over your personal information. Here's what you can do:

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this within 30 days, free of charge for your first request each year. Just email us at info@inxanezlurvexonvia.com with your account details.

Correct Inaccuracies

Spotted something wrong in your profile or data? Let us know and we'll fix it promptly. You can update most information directly through your account settings.

Request Deletion

You can ask us to delete your account and associated data. We'll process this within 30 days, though we may need to retain certain information for legal or accounting purposes. We'll explain what stays and why if that applies to you.

Restrict Processing

You can limit how we use your information in certain situations. For example, if you're disputing the accuracy of your data, you can ask us to pause processing it while we investigate.

Data Portability

Want to take your data elsewhere? We'll provide your information in a structured, commonly used format that you can transfer to another service.

Data Security Measures

Security isn't just about having the right technology—it's about maintaining constant vigilance. Here's how we protect your information:

• Encryption: All data transfers use TLS 1.3 encryption. Your information is also encrypted when stored on our servers.
• Access Controls: Only authorized team members can access user data, and only when necessary for their specific role.
• Regular Audits: We conduct quarterly security reviews and penetration testing to identify vulnerabilities.
• Secure Infrastructure: Our hosting provider maintains SOC 2 Type II certification and undergoes regular third-party audits.
• Employee Training: Our team receives ongoing training about data protection and security best practices.

Despite our precautions, no system is completely impenetrable. If we detect a data breach, we'll notify affected users within 72 hours and report it to the Office of the Australian Information Commissioner as required.

Data Retention

We don't keep your information longer than necessary. Here's our approach to retention:

Active Accounts

While your account remains active, we retain your data to provide ongoing service. Your financial data and analysis history stay accessible so you can track trends over time.

Inactive Accounts

If you don't log in for 24 months, we'll send reminders asking if you want to keep your account. After 30 months of inactivity, we'll delete your data unless you respond.

Closed Accounts

When you close your account, we delete most information within 90 days. We may retain some data for up to 7 years to comply with Australian tax and accounting requirements.

Legal Holds

If your data is subject to a legal proceeding or investigation, we'll retain it until the matter concludes, even if you request deletion.

Cookies and Tracking

We use cookies to make the platform work properly and understand how people use it. You have control over most of these.

Essential Cookies

These keep you logged in and remember your preferences. Without them, the platform won't function properly. These cookies don't track you across other websites.

Analytics Cookies

We use analytics to see which features get used most and where people encounter problems. This data is anonymized and helps us prioritize improvements. You can opt out through your account settings.

Managing Cookies

Your browser lets you block or delete cookies. Keep in mind that disabling essential cookies will prevent you from using certain features. Most browsers accept cookies by default, so you'll need to actively change those settings if you want different behavior.

International Data Transfers

We primarily store data within Australia. However, some of our service providers operate globally, which means your information might be processed in other countries.

When data leaves Australia, we ensure adequate protections through standard contractual clauses and verify that receiving countries maintain acceptable privacy standards. We don't transfer data to countries with inadequate protections unless you explicitly consent or it's necessary to provide our services.

Children's Privacy

Our platform isn't designed for children under 18. We don't knowingly collect information from minors. If we discover we've accidentally collected data from someone under 18, we'll delete it immediately.

Parents or guardians who believe their child has provided us with personal information should contact us right away so we can remove it.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and through a prominent notice on the platform.

We'll also keep previous versions available so you can see what changed. The "Last Updated" date at the top shows when the current version took effect.

Continuing to use inxanezlurvexonvia after we update the policy means you accept the changes. If you disagree with modifications, you can close your account before they take effect.

Making a Complaint

If you're concerned about how we've handled your personal information, please contact us first. We want to resolve any issues directly.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the federal regulator responsible for privacy matters in Australia.

You can reach the OAIC at enquiries@oaic.gov.au or by calling 1300 363 992. Their office is located at GPO Box 5218, Sydney NSW 2001.